Browser Permissions & Compatibility for Web SDK

Overview​

This document lists the browser features required by the Web SDK such as camera, microphone, geolocation, IndexedDB, localStorage, cookies, and Cache Storage API. It details browser compatibility across all desktop and mobile browsers (excluding Internet Explorer).

1. Camera & Microphone​

• Modules: The document and face modules require camera access to function properly. The Video Statement (SKYC) module requires both camera and microphone access to record audio.

  Browser	Desktop Support	Mobile Support	Minimum Version	Supported Since (Year)	Requirements
  Chrome	✔️	✔️	21+	2012	HTTPS
  Firefox	✔️	✔️	36+	2015	HTTPS
  Safari	✔️	✔️	11+	2017	HTTPS, iOS 11+
  Edge	✔️	✔️	12+	2015	HTTPS
  Opera	✔️	✔️	18+	2013	HTTPS

2. Geolocation​

• Usage: The SDK uses the browser's Geolocation API to request the user's location.

• Configuration: This feature is disabled by default. To capture the user's location, enable it by calling the setUseLocation function before launching the SDK.

  Browser	Desktop Support	Mobile Support	Minimum Version	Supported Since (Year)	Requirements
  Chrome	✔️	✔️	5+	2010	HTTPS (since 2016)
  Firefox	✔️	✔️	3.5+	2009	HTTPS (since 2016)
  Safari	✔️	✔️	5+ (desktop)	2010	HTTPS, iOS 3.2+ (2010)
  Edge	✔️	✔️	12+	2015	HTTPS (since 2016)
  Opera	✔️	✔️	10.6+	2010	HTTPS (since 2016)

3. IndexedDB​

• Usage:

  • Local Resume: The SDK uses IndexedDB to enable users to resume their journey in the same browser. User data is stored in IndexedDB as each module is completed, allowing the SDK to resume from the last completed module.
  • Same Tab Redirection: In the webview module, when openAsPopup is set to false, the SDK uses IndexedDB to store user information before redirecting to the web app URL. Once the web app completes, the user is redirected back to the SDK and resumes from where they left off.
    Note

    This feature is supported on Onboard Links and not direct Web SDK integration

  Browser	Desktop Support	Mobile Support	Minimum Version	Supported Since (Year)
  Chrome	✔️	✔️	24+	2013
  Firefox	✔️	✔️	10+	2012
  Safari	✔️	✔️	8+	2014
  Edge	✔️	✔️	12+	2015 (Legacy)
  Opera	✔️	✔️	15+	2013

4. LocalStorage​

• Usage:

  • The SDK uses LocalStorage to save the user's attempts in the document and face modules.
  • The default values required for SDK functioning are stored in LocalStorage. This is critical for the SDK to function properly.

  Browser	Desktop Support	Mobile Support	Minimum Version	Supported Since (Year)
  Chrome	✔️	✔️	4+	2009
  Firefox	✔️	✔️	3.5+	2009
  Safari	✔️	✔️	4+	2009
  Edge	✔️	✔️	12+	2015 (Legacy)
  Opera	✔️	✔️	11.5+	2011

5. Cookies​

• Usage:

  • Same Tab Redirection: In the webview module, when openAsPopup is set to false, data transfer between the web app URL and Onboard Links happens using cookies. This is critical for workflow functionality when this feature is enabled.

  Browser	Desktop Support	Mobile Support	Supported Since (Year)	Notes
  Chrome	✔️	✔️	2008	Supported since v1
  Firefox	✔️	✔️	2002	Supported since v1
  Safari	✔️	✔️	2003	Supported since v1
  Edge	✔️	✔️	2015 (Legacy)	Supported since v1
  Opera	✔️	✔️	1996	Supported since v1

6. Cache Storage API​

• Usage:

  • When the prefetch feature is enabled, the SDK fetches workflows, UI, and text configs and stores them in the browser's cache.
  • Access to this browser API is critical for the prefetch feature to work.

  Browser	Desktop Support	Mobile Support	Minimum Version	Supported Since (Year)
  Chrome	✔️	✔️	43+	2015
  Firefox	✔️	✔️	41+	2015
  Safari	✔️	✔️	11.1+	2018
  Edge	✔️	✔️	16+	2017
  Opera	✔️	✔️	30+	2015